Privacy Policy

1. Who We Are

Andra ("we", "our", or "us") is a location-based dating application designed to help people make genuine, real-life connections. This Privacy Policy applies to all users of the Andra mobile application and website.

2. Data We Collect

Information you provide directly

• Name, email address, date of birth, and gender
• Profile photos (minimum 2 required for face verification)
• Profile information: interests, nationality, religion, zodiac sign, relationship goals
• Messages exchanged with other users
• Private Spot locations you set within the app

Information collected automatically

• Precise GPS location (only while using the app, with your permission)
• Device information: model, operating system, unique device identifiers
• App usage data: features used, time spent, interactions
• Log data: IP address, browser type, pages visited, crash reports

Biometric data (Face Verification)

To ensure every user is real, we perform a facial scan during registration. This scan is compared against your uploaded photos. Biometric data is processed solely for verification purposes and is deleted immediately after the verification check is complete — it is never stored on our servers.

3. How We Use Your Data

• To provide the service: Showing your profile on the Dating Map, enabling matches and chat, displaying events
• Verification: Confirming your identity via face scan to prevent fake accounts
• Location features: Displaying your position on the map to nearby users (respecting your Private Spots)
• Safety & moderation: Detecting and removing fake, abusive, or harmful accounts
• Communication: Sending app notifications, match alerts, and important service updates
• Improvement: Analysing usage patterns to improve app features and performance

4. Location Data & Private Spots

Andra is a location-based app. Your approximate location is shown to other users on the Dating Map when the app is active. We have built-in privacy protections:

• Private Spots: You can set up to 3 locations (e.g. home, work, gym) where you will never appear on the map, even if you are physically there. Each private spot has a 100–200m invisible radius.
• Fuzzing: Your exact GPS coordinates are never shown to other users — only an approximate location.
• Control: You can disable location sharing at any time from your device settings or within the app.

5. Data Sharing

We only share your data in limited circumstances:

• Other users: Profile information you choose to make public (name, photos, interests, etc.)
• Service providers: Trusted third parties who help us operate (e.g. cloud hosting, analytics) — bound by strict data processing agreements
• Legal requirements: If required by law, court order, or to protect the safety of users
• Business transfers: In the event of a merger or acquisition, your data may be transferred — you will be notified in advance

6. Data Retention

We retain your data for as long as your account is active. If you delete your account:

• Your profile is removed from the Dating Map immediately
• Your personal data is deleted within 30 days
• Messages may be retained for up to 90 days for safety and moderation purposes, then permanently deleted
• Biometric face scan data is deleted immediately after verification

7. Your Rights

Depending on your location, you may have the following rights under GDPR, CCPA, or other applicable laws:

• Access: Request a copy of all personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request we limit how we process your data

To exercise any of these rights, contact us at privacy@andra.app. We will respond within 30 days.

8. Security

We implement industry-standard security measures to protect your data, including:

• End-to-end encryption for messages
• HTTPS/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Regular security audits and penetration testing
• Strict access controls — only authorised staff can access user data

No system is 100% secure. If you believe your account has been compromised, please contact us immediately at security@andra.app.

9. Children's Privacy

Andra is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover a user is under 18, their account will be immediately terminated and their data deleted. If you believe a minor is using Andra, please report it to safety@andra.app.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of Andra after changes take effect constitutes your acceptance of the updated policy.